# The Techsperts

> The Techsperts (thetechsperts.co) is a pay per call technical support company for US-based pay per call agencies, advertisers, affiliate marketers, lead generation companies and performance marketing firms. It handles call tracking and routing, campaign setup, IVR and call flow management, live chat and customer support, lead management, reporting and platform integrations. It is led by Rafia Mairaj, a Pay-Per-Call Technical Consultant.

Key facts:
- Service area: United States
- Hours: 9 AM – 5 PM EST, Mon–Fri
- Phone: +1 (520) 504-3530
- Email: info@the-techsperts.com
- Founder: Rafia Mairaj, Pay-Per-Call Technical Consultant (in pay-per-call since 2022)
- Currently supports: Ridge Rise Media (Connecticut, USA), O2G Media (Montana, USA), LeadNova Marketing (Connecticut, USA), Instar (Florida, USA), RCM (United States), Daily Intel (United States)

## Pages
- [Home](https://thetechsperts.co/): Overview of pay per call tech support, who it is for, process and FAQ
- [About Rafia Mairaj](https://thetechsperts.co/about): Founder background, skills, industry experience and current clients
- [Services](https://thetechsperts.co/services): All pay per call support services
- [Contact](https://thetechsperts.co/contact): Phone, email, hours and quote request form

## Services
- [Technical Support](https://thetechsperts.co/services/pay-per-call-technical-support): Pay per call technical support is the hands-on work of keeping call campaigns running: fixing tracking and routing errors, resolving platform and integration issues, and diagnosing why calls stop connecting or converting. The Techsperts provides this as a dedicated service for US pay per call agencies, advertisers and lead generation companies.
- [Campaign Setup & Optimization](https://thetechsperts.co/services/call-tracking-campaign-setup): Pay per call campaign setup is the technical configuration a campaign needs before the first call: tracking numbers, routing logic, buyer and publisher targets, caps, hours and conversion rules. The Techsperts sets these up, tests them and keeps optimizing them as the campaign scales.
- [Live Chat & Customer Support](https://thetechsperts.co/services/live-chat-customer-support): Live chat and customer support for pay per call means trained agents who talk to your US audience on your behalf — answering questions, qualifying leads and guiding them to the right call or offer. The Techsperts provides professional, US-focused customer handling for pay per call and lead generation campaigns.
- [Call Flow & System Management](https://thetechsperts.co/services/ivr-call-flow-management): Call flow management is designing and maintaining the path a caller takes — IVR menus, qualification prompts, routing rules and failovers — so each call reaches the right buyer. The Techsperts sets up and manages IVR and call flows for US pay per call campaigns.
- [Lead & Client Management](https://thetechsperts.co/services/lead-management): Lead management is organizing, qualifying and following up on incoming leads so each one is routed, worked and tracked. The Techsperts manages leads and client communication for US lead generation and pay per call companies so no revenue opportunity is missed.
- [Reporting & Integrations](https://thetechsperts.co/services/call-reporting-integrations): Pay per call reporting and integrations means connecting your call tracking, CRM and reporting tools and building the dashboards your team uses to track call volume, quality and campaign performance. The Techsperts builds and maintains these so every number on the dashboard can be trusted.

## Optional
- [Full content for LLMs](https://thetechsperts.co/llms-full.txt): All site content in one plain-text file